Determination of e-health literacy of healthcare employees and health tourism employees
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Abstract
Background. Healthcare professionals need to have the skills to read and comprehend the health informations in order to make effective health decision making. Considering the advanced level reached by current technologies, the importance regarding the term electronic health (e-Health) literacy emerges. In the case of healthcare professionals, e-Health literacy is important in terms of accessing accurate the health information and making use of it for the benefit of society.
Aim. The aim of the present work aimed to identify and comparatively analyse the e-Health literacy levels of healthcare workers along with health tourism workers.
Method. Within the scope of the study, 427 feedbacks were obtained from the questionnaires delivered to healthcare and health tourism business employees via remote access between March and May, 2024. The obtained datas were analysed by using the SPSS program.
Findings. A statistically meaningful statistical relationship was found among the e-Health literacy levels of the employees according to their status of working as a health worker or in a health tourism business. In the study, statistically important changes were found among the e-Health literacy scores of the employees in respect to their age groups, marital status and educational status.
Conclusion. As a consequence of the research, it was found that healthcare workers' e-Health literacy levels were higher than health tourism workers. In addition, it was concluded that older age groups, married people and those with postgraduate degrees had greater levels of e-Health literacy. It is thought that the study will be important for managers and employees in the sector as well as contributing to the literature since it is the first time the study has been applied on these samples.
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